Let’s apply this to the future of restaurant dining. In the future, on an app in your pocket (or on the web), you will be able to:
- Order your food exactly the way you want. (eg. Bacon Cheese Burger cooked medium well with… Extra bacon, triple pickle, hold the onion, add BBQ sauce, add a side plate, add a side of onion rings)
- Tell the restaurant when you will be there. (eg. it will take 5 mins to get to your car, it is a 5 min drive according to the GPS so you will be there in approximately 10 mins)
- If you are held up, the system automatically informs the restaurant you are running late to make sure your food does not get stale waiting on you to arrive
- On the way, you change your order to also add extra tomatoes and apple pie for desert.
- You send an invite to a friend (or many) to join you at this restaurant at your scheduled arrival time (or whenever they can make it)
- Your friends accept the invite and place their order too. They will arrive at the same time or a few minutes later so their food is ready about the time your friends show up.
- You get an alert. Jamie as accepted your invite and will be joining you for lunch.
- You get another alert, “Hi this is Jason, I am the cook for your burger today. I just wanted to introduce myself and let you know your burger is on the broiler, see you soon”
- 3 minutes later you get another alert “Hi my name is Jackson, I am helping to prepare you meal today. Your fries are in and will be hot and ready for you when you arrive, see you in 3 minutes.”
- 2 minutes later you get another alert “Hi, Amy here, I have your table cleared and I have placed your drinks on the table for you. See you in a minute”
- You then notice that Amy has a 5 star rating! Wow, you got a great server.
- As you walk into the restaurant, Amy greets you by name and says right this way, she walks you to your table and points out where each drink has been placed.
- Your friend Jamie arrives right after you, Amy greets Jamie by name and is shown your table.
- You sit down and about a minute or two later, Amy shows up with your food steaming hot and ready to consume.
- 5 mins later, you need a drink refill so you let your server know on your app
- Amy Brings you your desert to top off a great lunch-time meal.
- a bit Later, you open your app, select the appropriate tip and rate whatever you like (food, cleanliness, service, app, or anything else [including your cooks])
- you are done eating and ready to leave so you hit the door only 13 minutes after you walked in.
Read moreQuick 20 min Lunch Break – No Crappy Fast Food Please!